Joining and sign up process Does it cost to join? It’s absolutely free to join and participate, we will never ask for any payment information. Can anyone join? Anyone that is permanently living in Australia or New Zealand and is over 16 years old is eligible to join.What is an activation email? Why do I need to activate my account? An activation email is an email that is sent to you after you sign up, and it has a link in it which you click on to “activate” your account, and to create a password. We do this to make sure we have the right email address, and also to comply with the industry standard of panel quality control. When do I create my password? You are able to create your password when you click on the link to activate your account which is found in your activation email that is sent to your primary email account when you sign up. Why didn’t I receive my activation email? What do I do? There are a number of reasons why you haven’t received your activation email. The most common is that the email is actually in your junk mail folder; please check this first to see if it is there, the email will be sent from Julie@selectopinionleaders.com.au. If your activation email is not there, please email us via the contact us page to make us aware of this so we are able to sort it out for you as soon as possible.About Select Opinion Leaders What is Select Opinion Leaders? We are an online survey panel that is owned by Ekas Marketing Research, a company that is over 35 years old, 100% Australian owned, and is known as a leading and trusted research company. How do I know you won't try to sell me anything? It is illegal to pretend to be doing market research if the real purpose of the contact is marketing. Anyone caught doing this can be penalised under the Trade Practices Act. How secure is the information that I give to Select Opinion Leaders? Absolutely confidential! Market and social research companies are bound by the Privacy Act, and there are severe penalties for breaching your privacy. Although surveys are likely to ask personal questions such as your age category or your income, research companies are only allowed to keep and use this data as overall statistics, and once their quality control checks are complete they delete the information that associates the statistics with individual respondents. For more information click on our Privacy PolicyWill I get lots of pesky marketing emails or things in the mail if I answer surveys? Market and social research companies are not permitted to sell anything or pass your information on to their clients or other organisations - in fact they are not even permitted to tell their clients whether or not they interviewed you - unless you are already listed with their client for some other reason. Can I check Select Opinion Leaders credentials? Yes. You can call the Market and Social Research Surveyline and speak with a customer support person on 1300 364 830. Can I leave the panel at any time? Yes. At anytime you feel you wish to leave Select Opinion Leaders simply "Unsubscribe" from the "Settings" menu in your personal account area. Paticipating in surveys Do I have to participate in all the surveys I am invited to? Participation is completely voluntary, but most surveys are short, interesting, and for the benefit of consumers generally, so you are strongly encouraged to participate. You will find the interviewers are always well-mannered, and you will enjoy the experience. Why should I participate in a survey? Participating in surveys: - Is fun - you often are asked to give opinions about things that you otherwise don't get a chance to;
- Is interesting, it gets you thinking about things that you might not otherwise think about;
- Helps companies improve products and services for you as their customer;
- Helps formulate public policy so that better services can be provided for you.
How often will I receive a survey? Typically you can expect 2-3 surveys a month, however in order to comply with Industry Standards there maybe a maximum you may receive within a 12 month period. It also depends on how much of your profile is complete and how up to date it is.How do I get rewarded? No matter if you qualify or not you will receive SOL points for trying immediately when you return to our site after completing a survey. The amount or SOL points will differ from job to job as it is dependent on the time to complete as well as the depth of knowledge required. Before you choose to participate in a survey you will be made aware of the SOL points you will receive.
If you have any queries regarding your SOL points please email us at julie@selectopinionleaders.com.au
All SOL points are currently redeemable for Wishlist vouchers- for more information look at our rewards page. What is cookie technology and does Select Opinion Leaders use it? Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Generally Select Opinion Leaders does not using cookie technology. However from time to time it may be necessary to do so to enhance your experience of using the panel. If Select Opinion Leaders would want to use cookie technology we will let you know and provide you the option to refuse it.
Your question isn't answered here?Simply Click Here to send us your question. We encourage you to email us of any problems of questions you may have, because without your feedback we are not able to make Select Opinion Leaders better for you.
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